Frequently asked questions
Q: What's the best way to view the Pine Cone's email edition on an iPad?
A: On our downloads page (accessible via the links in your Thursday night email or on our home page), click on the link for the section you want to read. When it has finished downloading, tap on the center of the front page. At the upper right, a button appears that says, "Open in iBooks." Tap it. The Pine Cone then opens in iBooks and is stored for reading on your iPad even when you don't have Intenet access.
Q: I'm a subscriber to the email edition, but when I receive the Thursday night emails, the links aren't clickable. Why?
A: We have more than 8,000 subscribers to our email edition (in addition to approximately 20,000 in print). Because of the volume of emails we send every week, some subscribers receive a message which has been altered by a spam filter along the way. To avoid having your emails blocked altogether, or receiving them with the link info stripped out, try adding firstname.lastname@example.org to your address book. Or check your email service provider's help files for information on receiving Pine Cone emails intact. Otherwise, you can copy and paste the link info into your web browser's url address window. If all else fails, send an email to email@example.com and we will figure out a way to get you the current edition.
Q: Can I search for text in the email Pine Cone or zoom in to make the words bigger?
A: Yes. How you do so depends on the application you are using to view the email Pine Cone. Some web browsers have their own tools for zooming and searching. With other browsers, you can right-click (Windows) or ctrl-click (Macintosh) to open the email Pine Cone in a separate application such as Acrobat, Acrobat Reader or Preview.
Q: How do I download back issues?
A: An archive is available at www.carmelpinecone.com/archive.htm.
Q: How do I unsubscribe or change my email address?
A: At the bottom of your Thursday night email, there are links to unsubscribe or to change your profile, which includes your subscriber email address.
Q: How do I place an advertisement in The Pine Cone?
A: See our advertising help page.
Q: I have something newsworthy I would like The Pine Cone to cover. Whom do I send it to?
A: News items within Carmel-by-the-Sea should be submitted to firstname.lastname@example.org. Events in Big Sur, Carmel Valley, or which deal with the arts, should be sent to email@example.com. News items from Pacific Grove, Pebble Beach, and the rest of the Monterey Peninsula should go to firstname.lastname@example.org. Calendar items should go to email@example.com. If you are not sure where to send your info, please direct it to firstname.lastname@example.org.
Q: How do I submit a letter to the editor?
A: Send it to email@example.com. Keep it to 300 words, please. And do not submit it if you have already sent it to another newspaper.